Effective Date: May 2026
At Bookingify, customer satisfaction is important to us. This Refund Policy explains how subscription cancellations and refunds are handled.
1. Subscription Payments
Bookingify operates on a subscription-based billing model. By purchasing a subscription, you agree to recurring billing according to your selected plan.
2. Free Trials
If a free trial is offered, users may cancel at any time before the trial period ends to avoid charges.
3. Refund Eligibility
Refund requests may be approved under the following conditions:
- Duplicate charges
- Technical issues preventing service usage
- Accidental subscription renewals reported within 7 days
4. Non-Refundable Situations
Refunds will generally not be provided for:
- Partial subscription periods
- Failure to cancel before renewal
- Change of mind after service usage
- Violations of our Terms or Store Policies
5. Cancellation Policy
Users may cancel subscriptions at any time through their account dashboard. Cancellation stops future billing but does not automatically generate refunds for previous payments.
6. Processing Time
Approved refunds are typically processed within 5–10 business days depending on the payment provider and banking institution.
7. Contact for Refund Requests
To request a refund, please contact:
Include:
- Account email
- Invoice or transaction ID
- Reason for request